LegalUpdated October 2026

Cancellation Policy

This policy applies to the Codiode Pro Monthly and Pro Annual plans.

In short

Monthly: turn off autopay any time; Pro stays on until the month you paid for ends. Annual: cancel within 3 days of paying for a full refund; after that, turning off autopay stops next year's renewal and Pro stays on until the year ends.

01What cancelling does

PlanWhenWhat happens
MonthlyAny timeAutopay stops now. Pro until the end of the month you paid for. No refund, no further charges.
AnnualWithin 3 days of payingAutopay stops and Pro ends now. Full refund in 5 to 7 working days.
AnnualAfter 3 daysAutopay stops now, so next year is not charged. Pro until the end of the year you paid for. No refund.

The 3 day window applies to every annual payment, including a yearly renewal. See the Refund Policy.

02How to cancel

In your account

  1. Sign in and open Settings > Billing.
  2. Click Turn off autopay, or Cancel and get a full refund if your annual payment is inside the window. The page says which applies and until when.
  3. Confirm. You get a confirmation email straight away.

By email

Email team@codiode.com from your registered address with the subject line Cancel Subscription. We process it within 1 business day and confirm by email. A request sent inside the annual refund window is honoured even if we act on it after the window closes.

From your bank or UPI app

You can also revoke the autopay mandate from your bank or UPI app. We notice, stop charging, and email you; Pro stays on until the period you paid for ends.

03After cancelling

  • Nothing more is charged.
  • Your problem history, submissions, streaks and progress are kept.
  • When the paid period ends, your account moves to the free plan.
  • You can subscribe again from the Pro page once the paid period ends.

04Automatic renewal

Both plans renew automatically at the end of each period until autopay is turned off. For annual plans we email you 7 days before the renewal. Every charge, renewal, refund and cancellation is confirmed by email, with an invoice for every payment.

05Contact

For help with cancelling, contact us at team@codiode.com.